💌 How do I contact The Pretty Pickleball Company?

We're always happy to help!
You can reach us via email at info@theprettypickleballcompany.com or use the contact form on our website. We typically respond within 1–2 business days.

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🧼 How do I clean my Pretty Pickleball paddle?

To keep your paddle looking as magical as the day you unboxed it:

• Use a damp, soft cloth to gently wipe the surface.

• For tougher marks, a very small amount of a very mild soap and water solution is safe—just avoid soaking or submerging the paddle.

• Never scrape or use harsh chemicals or abrasive materials on your paddle, as they may damage the artwork and finish.

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🛡️ Is there a warranty on your paddles?

Yes! Our paddles come with a limited warranty to ensure your court companion is in top shape. You can view all the details and submit a claim here:
👉 Warranty Policy

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🔒 What’s your privacy policy?

Your information is safe in our kingdom.
Read our full Privacy Policy here:
👉 Privacy Policy

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🔄 What is your return and exchange policy?

We want you to love your Pretty Pickleball gear. If you're not fully enchanted, we accept returns of unused items within 30 days of delivery.
You can find all return details here:
👉 Returns & Exchanges

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🚚 When will my order ship?

We process and ship orders within 2–3 business days. You'll receive a shipping confirmation email with tracking information as soon as your order is on its way.

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🌎 Do you ship internationally?

Currently, we only ship within the U.S., but we hope to expand our kingdom soon! Stay tuned by joining The Royal Court for updates.

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🎁 Do you offer gift cards?

Yes! You can give the gift of Pretty Pickleball magic with our digital gift cards. Perfect for birthdays, holidays, or just because.
👉 Shop Gift Cards

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👑 What makes your paddles different?

Our paddles are crafted with T700 Carbon Fiber, thoughtfully balanced for performance, and adorned with stunning fairytale-inspired artwork you won’t find anywhere else. Every paddle is a blend of style, strength, and sparkle—made for women who want to feel beautiful and powerful on the court. Everyone who plays with our paddle agrees: We are much more than just a pretty face!

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🧚‍♀️ How do I care for my paddle off the court?

• Store in a cool, dry place. 

• Use a paddle cover or your Pretty Pickleball gear bag to keep it protected.

• Avoid leaving your paddle in direct sunlight or extreme temperatures (like in a hot car).

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If you have a question that’s not listed here, don’t hesitate to reach out. We’re always here to make your pickleball dreams come true 💖